Step 1: Dial *200# and reply by number 1 to check if your SIM card has a profile.
Step 2: If you do not have a profile or your profile is incorrect/incomplete, please dial *200# and and reply by number 2 and follow the instruction or go to Metfone Showroom.
If you want to go Metfone Showroom to register your information. You need to bring along your documents and phone number (SIM) in order to perform profile update. The documents include:
- Cambodian nationals: Cambodian ID or passport;
- Foreign nationals: passport only.
Monk ID or Government agency ID can be used but it must have the following:
- A photo,
- First Name,
- Last Name,
- Unique ID Number
In the case of Government agency ID, it must also have Ministry Name & Ministry Stamp.
For more Information, please contact with us via 1777 or +855979097097